You don't rise to the level of your growth goals. You fall to the level of your customer experience systems.

I build those systems.

Most people see their slice. Support sees tickets. Product sees features. Engineering sees systems. Marketing sees funnels.

Almost nobody sees the whole thing. The end-to-end journey. The flywheels. The places where one fix upstream prevents a hundred problems downstream.

That's where I come in.

DevOps. Frontend. Backend. Design. Security. I've never stayed in one lane. CX is where they all converge.

Write

Build

• I've built the systems you're trying to fix. 20 years across engineering and security research. I hand you specs, data models, and working prototypes. Not decks to decode.
• Your CX is one system pretending to be five. I build the orchestration layer that makes it actually one. Community, knowledge, support, product feedback, and AI flowing through a single pipeline.
• AI won't save broken foundations. Everyone wants the AI layer. Nobody wants to fix what's underneath. I build the infrastructure that makes AI trustworthy. Not just fast.

Collaborate

World-class CX that scales. Without world-class effort.

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• • Shoot me an email hi@beegagliardi.com.